We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (18)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
16 Jun 2019 03:42
Set super. I do not know what kind of metal, but it does not magnetic. Delivery by courier to the door. Seller recommend.
13 Jun 2019 03:32
8 Jun 2019 06:19
Great dishes! Delivered by courier. Waiting a little more than a month to the moscow region! Thank you to the store, put a small gift!
5 Jun 2019 12:30
Super! Heavy and strong devices! We use a family of 5 people (three children) all ideally, not a single scratch! The only thing-they need to wipe dry, so that there are no stains from water, then they will look perfect on the table, well, or straight before feeding under a stream of water, to wash off traces from previous washing :) :) :) store-super! I answered the questions quickly! I recommend! Delivery to moscow for 3 weeks
4 Jun 2019 05:50
Set super!!! Everything is well packed, delivery is fast.
3 Jun 2019 04:54
Absolutely beautiful! Even prettier, shinier and smoother than shown on the pictures! Fast shipping with courier delivery. Excellently packed, 10/10 for packaging, never had A package so carefully wrapped and packed with true care! Seller highly recommended.
|חנה בן יצחק||
30 May 2019 09:37
30 May 2019 04:08
Excellent, beautiful, heavy. We'll try. In the photo for comparison, my hand is larger than the average male.
26 May 2019 23:02
Thank you, cutlery are beautiful!
24 May 2019 20:09
The product is perfect what i expected
20 May 2019 03:37
13 May 2019 03:53
Everything is a super store well done. I recommend
11 May 2019 21:25
Thanks for good delivery, and small price on the bag.
30 Apr 2019 01:26
Exactly a month to mo, the first impressions are good, heavy, liked the shape of spoons, but the fork is wide
30 Apr 2019 00:23
The set is chic, ordered as a gift! But with delivery full fiasco!!! I paid for the delivery, so that it was faster, the parcel had to come to 05.04 and only now i received it. The store always answered my questions, but i can say for sure that it is not necessary to pay money for fast delivery!!!!
22 Apr 2019 05:48
Set, well, just gorgeous! Thank you!
19 Apr 2019 09:21
Beautiful and stylish set. Satisfied)
18 Apr 2019 08:05
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